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HOME >Help > Return Policy
Returns Policy
Customers who wish to return product to Centreprice need to first email Customer Service and a Service Consultant will then be in contact with you regarding your return. Return requests must be completed within 7 days of shipment arrival date.
Rejected Returns:
The handling charge for rejected returns sent back to the customer is AU$1 per item.
Non-Returnable Items:
Any product without original artwork or liner notes
CD's without shrink wrap that are not defective. (please note, CD's sourced from Australia are not shrink-wrapped. CD's sourced from the USA are shrink-wrapped).
Products not purchased from Centreprice .
Product with damaged artwork, with foreign substance(s) on the media and/or has been defaced and is not marked as defective.